Course Code: REL-PS-0-PGSC
Hours: 5
Type: Online Course
Content Expiration Date: 4/30/2023
Learning Objectives:
Encourage your subordinates to work to their highest ability through a systematic process of evaluation, feedback, coaching, and reinforcement
Identify the six steps in analyzing and solving performance problems
Understand coaching as a valuable supervisory tool to solve performance problems
Outline:
A. About This Course
B. Learning Objectives
C. Overview
D. Purposes Of A Performance Appraisal
E. An Overview Of The Process
F. Continually Monitor Employee Performance
G. Keep A Significant Incident Log
H. Provide Timely And Frequent Feedback
I. Complete the Annual Written Evaluation Form
J. Common Rater Errors
K. Conduct The Performance Appraisal Interview
L. Performance Versus Conduct
M. Analyzing And Solving Performance Problems
N. Describe The Problem
O. Determine If The Problem Is Important
P. Analyze The Cause Of The Deficiency
Q. Decide On A Course Of Action
R. Implement The Selected Action
S. Consequences Of Continued Poor Performance
T. Coaching
U. Case Studies: Employee Performance Problems
V. Let's Review
W. Summary
X. About The Author
Y. CONGRATULATIONS!
Writer: Diane Geiman
Ms. Geiman is ACA’s Online Training Administrator. She also serves as the Academy’s instructional curriculum developer. Ms. Geiman has more than 20 years of experience in developing training programs for criminal justice professionals, including lesson plans, multimedia training programs, and print and online courses. She has received numerous awards for both print curricula and comprehensive video programs on topics such as criminal and juvenile justice, medical and mental health, supervision, management, and law. She received her bachelor’s degree from the University of Maryland.
Disclosure: Diane Geiman has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.